+91 73562 21792 | info@edumitra.education

Acceptable Use Policy

EduMitra Education

Last Updated: December 8, 2025  |  Effective Date: December 8, 2025

Table of Contents

  1. Introduction
  2. Prohibited Activities
  3. Account Security & Responsibility
  4. Content Usage Guidelines
  5. Communication Standards
  6. Security & Vulnerability Reporting
  7. Bandwidth & Resource Usage
  8. Enforcement & Consequences
  9. Third-Party Content & Links
  10. Monitoring & Enforcement
  11. Special Cases
  12. Changes to This Policy
  13. Contact & Support
  14. Disclaimer
  15. Acknowledgment

1. Introduction

This Acceptable Use Policy ("AUP") governs your use of EduMitra Education's platforms, systems, and services ("Services"). By accessing our website, learning platform, mobile apps, and using our services, you agree to comply with this Policy.

Purpose: Ensure secure, legal, and ethical use of our Services
Scope: All users, students, staff, and partners
Enforcement: Violations may result in account suspension or termination

2. Prohibited Activities

2.1 Illegal Activities

You MUST NOT use Services for:

Crime or Harmful Activity:

Intellectual Property Infringement:

Privacy & Security Violations:

Financial Crimes:

2.2 Harmful Content

You MUST NOT:

Post Illegal Content:

Share Exploitative Material:

Promote Violence or Harm:

Harassment & Abuse:

Discriminatory Content:

2.3 System Abuse & Hacking

You MUST NOT:

Unauthorized Access:

System Disruption:

Security Testing:

Not allowed without prior written permission:

Note: Responsible security disclosure is permitted—see Section 6.

Resource Abuse:

2.4 Spam & Unwanted Communication

You MUST NOT:

Send Spam:

Manipulation & Deception:

Harvesting & Scraping:

2.5 Commercial Misuse

You MUST NOT:

Unauthorized Commerce:

Misrepresentation:

Resource Theft:

3. Account Security & Responsibility

3.1 Account Protection

You Are Responsible For:

Keeping Credentials Secure:

Using Secure Networks:

Device Security:

Activity Monitoring:

3.2 Account Responsibility

You accept full responsibility for:

Even If:

Exception: If we can confirm unauthorized access, we may:

3.3 Account Termination

EduMitra may terminate your account if:

Before Termination: We typically provide a warning first, except for serious violations (illegal content, fraud, hacking).

Upon Termination:

4. Content Usage Guidelines

4.1 What You Can Share

Course-Related Content:

Professional Content:

Community Content:

4.2 What You Cannot Share

Copyrighted Material:

Sensitive Information:

Harmful Content:

Private Information:

4.3 Content Attribution

You must:

For assignments, you should:

5. Communication Standards

5.1 Email & Messaging

Professional communication is required.

Do:

Don't:

5.2 Discussion Forums

Participate respectfully:

Do:

Don't:

5.3 Group Work & Collaboration

When collaborating:

Do:

Don't:

6. Security & Vulnerability Reporting

6.1 Responsible Disclosure

If you find a security vulnerability:

Do NOT:

DO:

We Will:

6.2 Security Best Practices

For all users:

7. Bandwidth & Resource Usage

7.1 Reasonable Use

You should:

You should NOT:

7.2 Data Storage

Storage limits (may vary by plan/program):

What to store:

What NOT to store:

8. Enforcement & Consequences

8.1 Violation Response

For non-serious violations (first offense):

  1. Warning email explaining the violation
  2. Request to remove or correct content (if applicable)
  3. Explanation of relevant policy
  4. Up to 7-day period to cure or correct issue
  5. If not corrected, escalation to further consequences

For moderate violations (repeat or intentional):

  1. Account warning or restrictions
  2. Temporary suspension (24 hours to 7 days)
  3. Required acknowledgment of policy
  4. Content removal
  5. Further violations may lead to termination

For serious violations (illegal, harmful, or malicious):

  1. Immediate account suspension
  2. Content removal and deletion
  3. Law enforcement notification (if required by law)
  4. Permanent account termination
  5. Legal action (if necessary)

8.2 Account Suspension & Termination

Temporary Suspension (removable):

Permanent Termination (irreversible):

8.3 Appeals

You may appeal if:

To appeal:

9. Third-Party Content & Links

9.1 External Links

We do NOT endorse:

You agree that:

9.2 Third-Party Integrations

Services we integrate with may include:

These services have their own terms and privacy policies, may collect their own data, and are not governed entirely by this AUP. You should review their individual policies.

10. Monitoring & Enforcement

10.1 Monitoring Activities

We may monitor:

We do NOT typically monitor:

Legal basis for monitoring:

10.2 Investigation Process

If we suspect a violation:

  1. Detection by automated systems or user report
  2. Initial investigation (review logs, evidence, and reports)
  3. Contact you with questions or request for explanation (if appropriate)
  4. Provide reasonable time for response
  5. Make a determination based on facts and policies
  6. Notify you of decision and actions taken
  7. Explain relevant appeal options

11. Special Cases

11.1 Children & Minors

For users under 18:

Parents/guardians may:

11.2 Automated Accounts & Bots

We do NOT allow:

Exceptions:

11.3 Open Source & Research

Permitted, with approval:

Not permitted without prior written approval:

12. Changes to This Policy

We may update this Acceptable Use Policy from time to time in order to:

You will be notified of material changes via:

Your continued use of EduMitra Services after such changes become effective constitutes your acceptance of the updated Policy.

13. Contact & Support

13.1 Report Violations

If you observe or experience behavior that may violate this AUP, please report it to:

13.2 Security Issues

13.3 Policy Questions

13.4 Appeals

13.5 Response Times

14. Disclaimer

We provide services "AS IS":

Your responsibility:

Acknowledgment

By using EduMitra Services, you acknowledge:

Document Version: 1.0
Last Updated: December 8, 2025
Effective Date: December 8, 2025
Next Review: December 8, 2026