1. Introduction & Purpose
1.1 What is the Student Code of Conduct?
The Student Code of Conduct ("Code") establishes behavioral standards and expectations for all students enrolled in EduMitra Education programs. This Code promotes:
- ✓ Academic integrity and honesty
- ✓ Respectful community interaction
- ✓ Responsible platform usage
- ✓ Professional conduct
- ✓ Inclusive and supportive learning environment
1.2 Who Must Comply?
This Code applies to:
- All active students enrolled in any EduMitra program
- All users of EduMitra platforms and services
- All participants in EduMitra events and activities
- Alumni using EduMitra resources
Scope extends to:
- Online classroom interactions
- Learning platform usage
- Communication with staff and peers
- Submission of assignments and exams
- Participation in forums and discussions
- Attendance at virtual/in-person events
1.3 Governance
- Enforced by: Academic and Conduct Committee
- Review Process: Quarterly
- Violations Reported to: Universities (if required)
- Appeals Process: See Section 8
2. Academic Integrity
2.1 Prohibited Conduct
The following constitute academic dishonesty:
Plagiarism:
- ❌ Submitting someone else's work as your own
- ❌ Copying text without quotation marks and citation
- ❌ Paraphrasing without crediting the source
- ❌ Submitting the same assignment for multiple courses (without approval)
- ❌ Using AI-generated content without disclosure (see 2.3)
Cheating:
- ❌ Copying during exams
- ❌ Using unauthorized materials during exams
- ❌ Communicating with others during proctored exams
- ❌ Submitting false credentials or documents
- ❌ Impersonating another student
- ❌ Taking exams on behalf of another student
- ❌ Bribing or coercing others for answers
Fabrication:
- ❌ Inventing research data or results
- ❌ Falsifying sources or citations
- ❌ Creating fake references
- ❌ Altering grades or transcripts
- ❌ Misrepresenting qualifications
Collaboration Violations:
- ❌ Submitting collaborative work without disclosure
- ❌ Unauthorized group work on individual assignments
- ❌ Sharing assignments when solo work is required
Exam Violations:
- ❌ Looking at answers during exam time
- ❌ Consulting unauthorized resources
- ❌ Leaving exam unattended (losing proctoring)
- ❌ Submitting incomplete exam late
- ❌ Changing answers after submission deadline
2.2 Authorized Assistance & Collaboration
The following are PERMITTED:
✓ Study Groups:
- Discussing concepts with classmates
- Explaining ideas to each other
- Working through practice problems together
- Sharing study notes and resources
- Must state: Who participated, what each person contributed
✓ Tutor/Counselor Help:
- Getting help from EduMitra counselors
- Attending study sessions
- Receiving writing feedback
- Discussing approach to assignments
- Must disclose: Counselor assistance in assignment
✓ Technology & Tools:
- Using calculators (unless exam prohibited)
- Using spell-check and grammar tools
- Using Google Scholar for research
- Using reference management (Zotero, Mendeley)
- Using library databases
- Using AI for brainstorming (see 2.3)
✓ Approved Collaboration:
- Group projects (when explicitly assigned)
- Peer review (when assigned)
- Lab partnerships (when required)
- Rule: Each person responsible for their portion
2.3 AI & Generative Technology Use
EduMitra's Position: Limited and disclosed use of AI tools is acceptable if:
Permitted Uses:
- ✓ Using AI for brainstorming ideas
- ✓ Generating outlines or structure
- ✓ Getting explanations of difficult concepts
- ✓ Editing and improving your writing
- ✓ Checking grammar and clarity
- ✓ Translating foreign language materials
- ✓ Debugging code (for programming courses)
- ✓ Creating visual content (with disclosure)
Prohibited Uses:
- ❌ Submitting AI-generated content as your own work
- ❌ Using AI to complete entire assignments
- ❌ Using AI to write essays or papers
- ❌ Using AI to solve exam questions
- ❌ Using AI to do the learning for you
- ❌ Hiding or concealing AI usage
Disclosure Requirements:
When you use AI tools, you MUST:
-
Acknowledge in your submission:
- What tool you used (ChatGPT, Claude, etc.)
- What you used it for (brainstorming, editing, etc.)
- Percentage of final work that's AI-generated
-
Example disclosure statement:
"I used ChatGPT to brainstorm essay structure and edit
the final draft. The core research, writing, and analysis
are my own. AI-generated content represents approximately
15% of final submission."
-
Citation format:
- Treat AI like a tool in your Works Cited
- Example: "ChatGPT, OpenAI, https://chat.openai.com, December 2025"
Instructor Guidance:
- Ask your counselor if you're unsure about specific usage
- Different courses may have different AI policies
- Some exams may prohibit AI entirely
- Always disclose when uncertain
Note: Using AI without disclosure will be treated as plagiarism/cheating.
2.4 Consequences for Academic Dishonesty
First Violation:
- Warning letter
- Mandatory academic integrity training
- Assignment grade: 0
- Notation on academic file (not transcript)
- Possible loss of grade for entire course
Second Violation:
- Temporary suspension from course
- Failure in course
- Probation status (1 year)
- Notation on academic record
- University notification
Third Violation or Serious Case:
- Expulsion from program
- Permanent record notation
- Degree revocation (if already conferred)
- University notification
- Possible legal action
3. Conduct & Respect
3.1 Respectful Interaction
All interactions must be:
- ✓ Respectful: Treat everyone with dignity
- ✓ Professional: Maintain appropriate tone and language
- ✓ Inclusive: Value diverse backgrounds and perspectives
- ✓ Constructive: Focus on ideas, not personal attacks
- ✓ Honest: Communicate truthfully and transparently
In Forums & Discussions:
- Address disagreements respectfully
- Challenge ideas, not people
- Acknowledge valid points from others
- Avoid sarcasm and dismissive tone
- Stay on topic
- Keep discussions civil
In Communications:
- Use professional language in emails
- Respond within reasonable timeframe (24–48 hours)
- Don't harass or repeatedly contact staff
- Report issues appropriately, not publicly
- Assume good intentions
3.2 Prohibited Conduct
The following are NOT tolerated:
Harassment:
- Repeated unwanted contact
- Threatening or intimidating language
- Singling out individuals based on protected characteristics
- Cyberbullying or targeting online
Discrimination:
- Treating someone unfairly based on:
- Race or ethnicity
- Religion or beliefs
- Gender or gender identity
- Sexual orientation
- Disability
- Age
- Marital status
- National origin
- Exclusion from groups or activities
- Derogatory language or jokes
Sexual Harassment:
- Unwanted sexual comments or advances
- Creating sexual or suggestive content
- Requesting sexual favors
- Sexual threats or intimidation
- Sharing intimate images without consent
Bullying:
- Deliberate intimidation or humiliation
- Spreading rumors or false information
- Exclusion or isolation
- Public mockery or embarrassment
- Cyberbullying in forums or chat
Offensive Language:
- Hate speech or slurs
- Profanity directed at individuals
- Degrading language
- Threats or violent language
Intellectual Property Violations:
- Sharing copyrighted materials illegally
- Reproducing course materials without permission
- Distributing assignments or exams
- Recording lectures without permission
3.3 Reporting Misconduct
How to Report:
- Direct to person (if safe): Address issue respectfully.
- To counselor: Report through academic counselor.
- To conduct committee: Email conduct@edumitra.com.
- Anonymous reporting: Use anonymous form on platform.
- Emergency: Contact campus security or law enforcement.
What to Include:
- What happened (specific incident)
- When it occurred
- Who was involved
- Any witnesses
- How it affected you
- What you want as outcome
Protection Against Retaliation:
- No retaliation for good-faith reporting
- Confidentiality maintained (to extent possible)
- Investigation conducted professionally
- Interim measures if needed (suspension of accused)
3.4 Investigation & Discipline Process
Step 1: Report Received (Immediate)
- Acknowledge receipt
- Assign investigator
- Notify involved parties
Step 2: Investigation (5–10 business days)
- Interview involved parties
- Collect evidence
- Question witnesses
- Review documentation
Step 3: Determination (7–14 days)
- Determine if violation occurred
- Assess severity
- Review past conduct record
- Determine appropriate sanction
Step 4: Notification (Immediate)
- Notify both parties in writing
- Explain decision and reasoning
- State sanctions if applicable
- Explain appeal rights
Step 5: Appeal (if applicable)
See Section 8 for appeal process.
4. Platform & Resource Usage
4.1 Acceptable Use
You agree to:
✓ Lawful Use Only:
- Use platform for education purpose only
- Comply with all laws and regulations
- Respect intellectual property rights
- Not access others' accounts or data
✓ No Unauthorized Access:
- Don't attempt to hack or bypass security
- Don't try to access others' assignments or exams
- Don't probe security systems
- Don't exceed authorization
✓ Appropriate Content:
- Only upload course-related materials
- Don't share pornographic or graphic content
- Don't share malware or dangerous files
- Don't post commercial advertising
✓ System Protection:
- Don't overload servers with requests
- Don't create automated bots
- Don't perform denial-of-service attacks
- Don't interfere with platform functionality
✓ Bandwidth Responsibility:
- Don't stream or download excessively
- Don't share accounts (violates Terms of Service)
- Don't run file-sharing programs
- Don't use platform for non-educational purposes
4.2 Prohibited Activities
Hacking & Unauthorized Access:
- Attempting to access others' accounts
- Trying to crack security systems
- Using others' login credentials
- Accessing data without authorization
- Testing system vulnerabilities
Disruption:
- Flooding forums with spam
- Posting same message repeatedly
- Using platform to harass others
- Disruptive behavior in live sessions
- Trolling or intentionally antagonizing
Illegal Activity:
- Distributing pirated software
- Sharing illegal content
- Organizing illegal activities
- Promoting or selling illegal substances
- Child exploitation (zero tolerance)
Misuse of Data:
- Selling or sharing classmates' information
- Using directory information for spam
- Collecting data for unauthorized purposes
- Privacy invasion of others
4.3 Security & Privacy
Your Responsibilities:
- Keep your password confidential
- Log out after sessions
- Don't share account access
- Report security concerns immediately
- Use secure networks (avoid public WiFi for sensitive tasks)
EduMitra's Responsibilities:
- Encrypt passwords and sensitive data
- Regular security updates and patches
- Monitor for unauthorized access
- Investigate security breaches
- Notify users of data breaches
Consequences for Security Violations:
- Warning for minor violations
- Account suspension for repeated violations
- Legal action for criminal activity
- Full expulsion for serious breaches
5. Attendance & Participation
5.1 Expectations
For Distance/Online Programs:
Assignment Submissions:
- Submit by posted deadlines
- Request extensions in advance (when possible)
- Document technical issues with timestamps
- Accept late penalties if submitted past deadline
Exam Participation:
- Join exams at scheduled time
- Ensure technical setup works in advance
- Use only approved devices and software
- Maintain quiet environment
- Full attention (no multitasking)
Course Engagement:
- Participate in required discussions
- Watch lectures or complete readings
- Submit assignments showing effort
- Ask questions and seek help
- Engage respectfully with classmates
Attendance (if required):
- Notify counselor of unavoidable absences
- Make up missed work
- Don't expect excused absences without notice
- Provide documentation for extended absences
5.2 Technical Issues
If You Experience Technical Problems:
-
Document the issue:
- Note exact time
- Screenshot error message
- Describe what you were doing
- Note device/browser/connection type
-
Report immediately:
- Email support with documentation
- Include enrollment details
- Describe impact (deadline missed, exam failed, etc.)
-
Mitigation:
- We review each case individually
- May allow resubmission or retake
- Requires proof of technical issue
- Not granted for user error
What's NOT Covered:
- Your internet connection failure
- Your device failure or virus
- Poor planning (submitting at deadline)
- Forgotten password without recovery options
- Loss of work not backed up
5.3 Reasonable Accommodations
Students with Disabilities:
EduMitra provides reasonable accommodations for documented disabilities.
To Request:
- Register with Disability Services (if available)
- Provide disability documentation
- Discuss accommodations needed
- Work with us to implement
- Regular review and adjustment
Possible Accommodations:
- Extended time for assignments
- Alternative exam formats
- Recorded lectures
- Captioning for videos
- Accessible materials format
- Modified communication methods
- Flexible submission processes
Process:
- Discuss with academic counselor
- Document disability if requesting accommodations
- Accommodations don't guarantee course passing
- Accommodations are confidential
6. Professional Conduct
6.1 Professional Standards
Working Professionals Remember:
- You represent EduMitra and your university
- Your conduct reflects on our institutions
- Maintain professional standards in all interactions
- Use appropriate language and tone
- Respect confidentiality of course materials
- Don't share course content outside class
6.2 Workplace Conduct
If Study Relates to Your Job:
- Don't use company resources for course work (unless allowed)
- Maintain work–study balance
- Don't disclose employer confidential information
- Separate work projects from coursework
- Manage potential conflicts of interest
Disclosure of Conflicts:
- Inform instructor if assignment relates to your job
- Get permission before using workplace materials
- Keep employer information confidential
- Don't plagiarize from workplace
6.3 Conduct at Events & Locations
At EduMitra Events:
- Follow all venue rules and regulations
- Respect other participants' space
- Don't consume alcohol (if educational event)
- Dress appropriately for event type
- Arrive on time
At Exam Centers:
- Bring required identification
- Arrive 15 minutes early
- Follow all invigilator instructions
- Don't communicate with others
- Respect quiet exam environment
In Virtual Meetings:
- Use your real name
- Professional appearance (if video)
- Minimize background distractions
- Mute when not speaking
- Use appropriate language
7. Consequences & Discipline
7.1 Violation Categories
Minor Violations:
- Accidental plagiarism (first offense)
- Mild disrespect or rudeness
- Minor platform misuse
- Late assignment (minor delay)
- Penalty: Warning, resubmission, tutoring
Moderate Violations:
- Repeat plagiarism
- Intentional disrespect or harassment
- Significant platform misuse
- Exam dishonesty attempt
- Penalty: Suspension, course failure, probation
Serious Violations:
- Cheating on exam
- Fabricated documents or records
- Harassment or discrimination
- Illegal activity
- Sexual harassment
- Threatening behavior
- Penalty: Expulsion, legal action, degree revocation
Zero Tolerance (Automatic Expulsion):
- Child exploitation
- Violence or threats of violence
- Sexual assault
- Hate crimes
- Sale of illegal substances
7.2 Sanctions
Educational:
- Mandatory integrity training
- Written essay on violation
- Reflective assignment
- Counseling sessions
Academic:
- Assignment grade: 0/F
- Course grade: F
- Transcript notation
- Degree withheld or revoked
Administrative:
- Warning letter
- Probation (6–12 months)
- Suspension (temporary removal)
- Expulsion (permanent removal)
- Restitution (payment for damages)
Reporting:
- Notation to university
- Reporting to credential bodies
- Police notification (if applicable)
7.3 Mitigating & Aggravating Factors
Factors Considered:
Mitigating (May Reduce Penalty):
- First-time offense
- Remorse and acknowledgment
- Prompt disclosure
- Young age or inexperience
- Cooperative attitude
- No prior misconduct
- Isolated incident
- Good faith effort
Aggravating (May Increase Penalty):
- Repeated violations
- No remorse or defensiveness
- Attempted cover-up or deception
- Involved authority figures
- Serious impact on others
- Prior conduct record
- Planned or premeditated
- Intentional harm
8. Appeal Process
8.1 Right to Appeal
You can appeal if:
- You believe decision is factually incorrect
- Evidence was not properly considered
- Sanction is disproportionate to violation
- Process was unfair or biased
- New evidence has emerged
You CANNOT appeal on:
- Disagreeing with the rule itself
- Believing the rule is unfair
- Wanting a lighter punishment
- Procedural preferences
8.2 How to Appeal
Step 1: Request Appeal (Within 10 days)
- Email: appeal@edumitra.com
- Subject: "Appeal of Conduct Decision"
- Include: Original decision letter, violation details, appeal reason
- Statement: Why you believe decision was wrong
Step 2: Appeal Review (5–7 days)
- Appeals Officer reviews request
- Determines if appeal merits review
- Notifies you if appeal accepted/rejected
Step 3: Appeal Hearing (If accepted, 10–14 days)
- Review of original findings
- New evidence presentation
- Your statement (written or in-person)
- Original investigator's response
- Appeals committee deliberation
Step 4: Appeal Decision (Within 3 days)
- Notify you in writing
- Options:
- Uphold original decision
- Modify decision
- Overturn decision
- Return for further investigation
- Explain reasoning
Step 5: Final Decision (Binding)
Decision is final (no further appeal). Only exception: Due process violation (escalate to Director).
8.3 Appeal Representation
You may:
- Have a support person attend hearing
- Submit written statement instead of appearing
- Request time to prepare response
- Ask questions of investigators
- ✗ Have a lawyer (unless internal legal issue)
9. Grievance & Complaint
9.1 Formal Complaint Process
For Non-Conduct Issues:
If you have a grievance about:
- Academic issues (grading, unfair treatment by instructor)
- Disability accommodation
- Discriminatory treatment
- Policy disagreement
- Service quality
Step 1: Informal Resolution (First)
- Discuss with person involved
- Try to resolve directly
- Document conversation
Step 2: Formal Complaint
- Email: grievance@edumitra.com
- Include: What happened, when, who involved, what resolution you want
- Provide any evidence or documentation
- Timeline: Within 30 days of incident
Step 3: Investigation
- Acknowledge receipt within 5 days
- Investigate within 10–15 days
- Interview involved parties
- Gather evidence
Step 4: Resolution
- Provide written decision within 5 days
- Explain reasoning
- State any remedies
- Explain appeal rights
9.2 Anti-Retaliation Policy
We prohibit retaliation against anyone who:
- Files a conduct complaint
- Participates in investigation
- Supports a complainant
- Testifies in hearing
- Reports misconduct
Retaliation includes:
- Threats or intimidation
- Adverse academic treatment
- Exclusion or isolation
- Negative comments or recommendations
- Any adverse action based on participation
If You Experience Retaliation:
- Report immediately to conduct@edumitra.com
- Document all incidents
- Keep communication records
- Report to university if needed
10. Conflict of Interest & Bias
10.1 Investigator/Hearing Officer Bias
You can challenge investigator/officer if:
- Personal relationship with accused
- Prior involvement in similar cases
- Stated bias against your group
- Financial interest in outcome
- Perceived conflict of interest
To Challenge:
- Notify before hearing/investigation begins
- Explain basis for concern
- Request replacement
- New investigator assigned if reasonable
11. Confidentiality
11.1 What Stays Confidential
Conduct records are confidential:
- Protected from public disclosure
- Not shared with other institutions (unless legal requirement)
- Not included in official transcript
- Not mentioned in recommendations
- Only accessed by conduct personnel
Exceptions:
- Disclosure required by law
- Court order or subpoena
- Credentialing bodies (professional licenses)
- Background check (if authorized)
- Universities (if enrolled elsewhere)
Who Knows About Violations:
- You (the student)
- Your university (if degree-granting)
- Conduct committee members
- Investigators
- NOT other students (unless reported publicly)
- NOT your employer (unless you're attending corporate event)
11.2 Your Records
You have right to:
- Access your conduct file
- Request correction of factual errors
- Request removal of notation (after 5 years with clean record)
- Know what's in official record vs. informal notes
To Request Access:
- Email: records@edumitra.com
- Provide: Full name, enrollment ID, type of records
- Timeline: Within 10 business days
- Format: Redacted as necessary for privacy of others
12. Violations Specific to Exams
12.1 Before the Exam
Do:
- Test your technology in advance
- Check internet connection
- Ensure quiet, private space
- Have required materials ready
- Use approved device only
- Close unnecessary applications
- Log in with valid credentials
Don't:
- Use someone else's computer
- Open other applications (email, chat, etc.)
- Have external resources visible
- Let others nearby
- Use VPN (unless authorized)
- Use shared WiFi (if possible, use your own)
12.2 During the Exam
Proctoring Rules:
You agree to:
- Keep camera on throughout exam
- Keep microphone on (can be muted for typing)
- Show clear desk and room
- Remain visible on camera
- No sudden movements (exiting frame)
- No covering camera or screen
- Only you in room (no one else visible)
- No external materials visible
- No notes, books, or references
- No phone, smartwatch, or other devices
Exam Violations Include:
- Looking away from screen repeatedly
- Accessing external resources
- Communication with others (any method)
- Unauthorized people in room
- Suspicious behavior flagged by proctor
- Changing answers after submission
- Accessing exam outside time window
12.3 Exam Failure & Retakes
If You Fail:
- You may retake (per university rules)
- Retake attempts may be limited
- Your best grade may count (per policy)
- Failed attempts may be recorded internally
Extended Delays:
- If exam is suspicious, retake may be delayed
- Investigation occurs during delay
- If cleared, retake scheduled
- If violation found, other consequences apply
13. Rights & Responsibilities Summary
13.1 Your Rights
As an EduMitra Student, You Have:
✓ Right to Education:
- Access to quality educational content
- Access to counseling and support
- Access to all promised services
✓ Right to Fair Treatment:
- Fair assessment and grading
- Non-discrimination
- Reasonable accommodations (if qualified)
- Respectful treatment
✓ Right to Due Process:
- Know what conduct rule was violated
- Know evidence against you
- Opportunity to respond
- Fair hearing
- Appeal process
✓ Right to Privacy:
- Confidential conduct records
- Private investigation process
- Protected personal information
- Limited disclosure of violations
✓ Right to Resources:
- Academic support
- Counseling services
- Technical support
- Disability accommodations
13.2 Your Responsibilities
You Agree To:
- Follow this Code of Conduct
- Act with academic integrity
- Treat others respectfully
- Use platform appropriately
- Disclose information honestly
- Comply with university policies
- Report violations if you know of them
- Participate in conduct processes
- Accept consequences for violations
14. Special Situations
14.1 Mental Health & Wellness
If You're Struggling:
- Reach out to your counselor
- Mental health is not an excuse for conduct violations
- But may be mitigating factor or warrant accommodations
- Get help, don't hide problems
Support Available:
- Academic counseling (free)
- Stress management resources
- Referral to mental health professionals
- Flexible deadlines for crises
- Extensions for documented issues
If Someone Threatens Harm:
- Report immediately to authorities
- Contact crisis line as appropriate
- EduMitra will help coordinate resources
- Threats never tolerated, even with mental health explanation
14.2 Financial Hardship
Financial Difficulties:
- NOT excuse for conduct violations
- BUT may warrant support or accommodations
- Discuss with counselor about options
- Financial aid or scholarship information may be available
- Withdrawing honorably is better than violating conduct
14.3 Substance Abuse
Policy:
- Substance abuse not tolerated
- Drugs/alcohol not permitted on platform/events
- Impairment while studying = violation
- Impairment during exam = academic dishonesty
Support:
- Referral to substance abuse resources
- Confidential counseling
- Accommodation during treatment
- Second chance policy (with conditions)
15. Implementation & Oversight
15.1 Training & Communication
EduMitra Will:
- Communicate Code to all new students
- Require Code acknowledgment
- Provide training on key policies
- Share resources and support options
- Update Code when changed
You Agree To:
- Review Code fully
- Ask questions if unclear
- Understand you're bound by Code
- Know where to get help
- Report violations
15.2 Policy Updates
This Code may be updated:
- For legal compliance changes
- To clarify ambiguous policies
- To address emerging issues
- To improve fairness
- Annually for review
You Will Be Notified:
- Email announcement
- In-platform notice
- Updated Code available
- Change summary provided
- Effective date stated
Your continued enrollment constitutes acceptance of updates.
16. Contact Information
For Conduct & Code Questions:
- 📧 Email: conduct@edumitra.com
- 📞 Phone: +91 9876543210
- 📍 Office: [EduMitra Office Address]
- 🕒 Hours: Monday–Friday, 10 AM–6 PM IST
For Appeals:
- 📧 Email: appeal@edumitra.com
For Grievances:
- 📧 Email: grievance@edumitra.com
For Anonymous Reporting:
- 📧 Form on platform (anonymous submission)
For Urgent Issues:
- 📞 Emergency Line: [24-hour number]
17. Acknowledgment
By enrolling in EduMitra Education, you acknowledge:
- ☐ You have read and understand this Code of Conduct
- ☐ You agree to follow all policies outlined herein
- ☐ You understand consequences for violations
- ☐ You know how to report violations
- ☐ You accept appeal and grievance processes
- ☐ You understand this applies to all your use of EduMitra services
Document Version: 1.0
Last Updated: December 8, 2025
Effective Date: December 8, 2025
Next Review: December 8, 2026